Download a copy of Contact List


Benefit Provider/Program Call Online
Contacts
Claims Advocacy Piper Jordan Call or text 855-906-3754 (8am - 5pm PST) niagara@piperjordan.com
Enrollment Questions OneSource Virtual Center 844-462-2236 niagarabenefits@onesourcevirtual.com
ALEX Benefits Counselor N/A www.myalex.com/niagarabottling/2022
Medical & Related Programs
Medical Aetna 866-603 9954 www.member.aetna.com
Prescription Drug Magellan 855-371-9782 www.magellanrx.com/member/login/
EAP Magellan 800-424-1842 https://member.magellanhealthcare.com/
Wellness Virgin Pulse 888-671-9395 https://join.virginpulse.com/niagarawater
Telemedicine Teladoc 855-835-2362 https://www.teladoc.com/aetna
Dental & Vision
Dental Delta Dental 800-422-4234 www.deltadentalins.com
Vision VSP Vision Care 800-877-7195 www.vsp.com
Financial
Health Savings Account PayFlex 844-729-3539 www.mypayflex.com
Flexible Spending Account Wex/Discovery 866-451-3399 https://benefitslogin.wexhealth.com/
401(k) Fidelity 800-835-5097 www.401k.com
529 College Savings Fidelity 877-208-0098 www.advisor.fidelity.com
Life & Disability Benefits & Leave of Absence
Life and AD&D The Hartford 860-547-5000 www.thehartford.com
Long-Term Disability Unum 866-679-3054 www.unum.com
Leave of Absence Unum niagarawater.leavelogic.com
Work/Life Benefits
Accident Plan The Hartford 866-547-4205 thehartford.com/benefits/myclaim
Legal/Identity Theft LegalShield 800-654-7757 www.legalshield.com
Pet Discount Pet Assure 888-789-7387 www.petassure.com
Employee Discounts Working Advantage 800-565-3712 www.workingadvantage.com
Critical Illness Chubb 833-542-2013 https://esis-spherical.force.com/eep/cveep__Login
Family-Friendly Benefits
Fertility/Adoption/Surrogacy Progyny 888-597-5065 www.progyny.com
MilkStork MilkStork 877-242-1306 info@milkstork.com

Glossary of Terms


Click a term to learn more.
Affordable Care Act
After Taxes
Before Taxes
Beneficiary
Brand-Name Drug
Coinsurance
Copay
Covered Service
Deductible
Eligibility Date
Eligible Expense
Evidence of Insurability
Formulary Drug
Generic Drug
Late Enrollee
Network Provider
Non-Formulary Drug
Non-Preferred Drug
Out-of-Pocket Maximum
Out-of-network Provider
Plan Year
Preferred Drug
Primary Care Physician
Qualifying Life Event
Reasonable & Customary Charges

A Summary of Benefits and Coverage (SBC) has been designed to assist you with better understanding the coverage being offered to you, and to allow you to compare coverage options. The SBC is available on www.niagarabenefits.com. A paper copy is also available, free of charge, by calling 909-230-5000.

Niagara Bottling permits INSURERS to offer employees of Niagara Bottling certain voluntary insurance programs. Whether you choose to enroll in any of these programs is completely optional and voluntary. Niagara Bottling does not make a contribution towards the cost of these programs and employees pay the full cost of premiums on an after-tax basis. Niagara Bottling does not sponsor, maintain, endorse, recommend, or promote these voluntary programs. Niagara Bottling'S involvement regarding these voluntary insurance programs is strictly limited to allowing the insurer access to employees to publicize these programs and Niagara Bottling may perform certain ministerial functions such as payroll deduction and forwarding employee premium payments to the insurer. Niagara Bottling does not receive any consideration in the form of cash or otherwise in connection with the program, other than reasonable compensation, excluding any profit, for administrative services actually rendered in connection with payroll deductions. Accordingly, these voluntary insurance programs are not subject to ERISA and related regulations. All questions or claims regarding these programs should be directed to the insurer.

All benefit plans are governed by master policies, contracts, and plan documents. In the event of any inconsistency between the information contained herein and the applicable plan documents, the provisions of the plan documents shall prevail. Niagara Bottling reserves the right to amend, suspend or terminate any benefit plan, in whole or in part, at any time. The authority to make such changes rests with the Plan Administrator.